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Outcome
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Expectation
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1. Students understand the role of OM in the firm and how the OM function must be integrated with other functions to ensure organizational success.
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Students can describe the appropriate relationship between the goals of other functional areas (i.e. marketing) and analyze operational level conflicts between the goals of functional areas and recommend a constructive response.
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2. Students can utilize PERT analysis to plan, manage, and evaluate a large project.
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Students can develop a PERT diagram, calculate the critical path, decide whether or not an activity should be crashed, and estimate the probability that the project will be completed on time.
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3. Students understand new product development processes.
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Students can read the description of a new product development process and determine if it is up-to-date. If it is not up-to-date the student can recommend changes that will bring it up to date.
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4. Students know both the SQC and non-SQC approaches to the management of quality.
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Students can develop an SQC chart and use it to evaluate the quality performance of an ongoing production process. The student can also describe how to use QFD, VA, vendor analysis and Value Engineering in the managing of quality.
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5. Students understand both the strategic and plant level capacity planning issues.
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Students can discuss the major determinants of long term production capacity. The students can also determine bottlenecks in the process and make recommendations for dealing with the bottlenecks. This will include determining if the capacity expansion of the bottleneck makes good profitability sense.
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6. Students understand the major determinants of facility location decisions and will know how to use factor rating models to assist in the decision.
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Students can discuss the facility location decision process to include the major variables. The student will, given the necessary information, also be able to use factor rating to assist in the location decision.
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7. Students understand the basic issues involved in facility layout with an emphasis on assembly line-type manufacturing.
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Student can balance as assembly line to meet the expected production volume will be able to determine the maximum output of the assembly line. Students can also explain the impact of cycle time on production capacity.
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8. Students understand the basic issues involved in inventory management to include MRP.
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Student can determine the general nature of the inventory management task once the basic competitive posture of the firm has been determined. Students can also use EOQ calculations to assist in the inventory decisions.
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9. Students understand the general process of production planning to include aggregate planning and plant scheduling.
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Students can describe the production planning process from the initial sales estimate to the plant floor. Student can also apply Johnson’s rule in scheduling the n-job on two machines problem.
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